What if I have a problem ?

If you have a problem to resolve, start by contacting the company which originally installed the renewable energy equipment. If you don't get satisfaction from that REIGA member, contact us on 0845 390 2390 with the details.

We will then liaise with you and the installer to resolve the problem. Should the original installer no longer be in business for any reason, we will have the problem investigated and where appropriate, have any necessary repairs done at our expense.